Terms of Service

Please read these terms carefully before using our services. By using our services, you agree to these terms.

Last Updated: August 23, 2025

These Terms of Service ("Terms") govern your use of Kaine's Handy Services ("we," "us," or "our") website and services. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Service Description

Kaine's Handy Services provides professional handyman services including but not limited to:

  • Plumbing repairs and installations
  • Electrical work and repairs
  • General carpentry and repairs
  • Landscaping and yard work
  • Automotive repairs and maintenance
  • Home maintenance and repairs
  • Custom projects and consultations

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when requesting services
  • Ensure safe access to your property for our technicians
  • Remove obstacles and secure pets before our arrival
  • Be present or available during scheduled service times
  • Pay for services as agreed upon
  • Treat our staff with respect and courtesy

Service Scheduling and Cancellations

Scheduling

  • Services are scheduled based on availability and urgency
  • We will provide estimated arrival times
  • Emergency services may take priority over scheduled appointments

Cancellations

  • 24-hour notice required for cancellations
  • Late cancellations may incur a cancellation fee
  • No-shows will be charged a no-show fee

Pricing and Payment

Pricing Structure

  • Hourly rates vary by service type and complexity
  • Materials and parts are billed separately
  • Travel fees may apply for locations outside our service area
  • Emergency service rates may be higher

Payment Terms

  • Payment is due upon completion of services
  • We accept cash, checks, and major credit cards
  • Invoices are provided for all services
  • Late payments may incur additional fees

Service Guarantees and Warranties

We stand behind our work with the following guarantees:

  • 90-day warranty on labor for most repairs
  • Warranty on parts as provided by manufacturers
  • Free return visits for warranty issues
  • Customer satisfaction guarantee

Warranties do not cover damage caused by misuse, accidents, or normal wear and tear.

Limitations of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid for services
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for damage to personal property unless caused by our negligence
  • We are not liable for delays due to weather, emergencies, or circumstances beyond our control

Insurance and Licensing

We maintain appropriate insurance and licensing:

  • General liability insurance coverage
  • Worker's compensation insurance
  • Proper licensing for electrical and plumbing work
  • Bonded and insured for your protection

Proof of insurance and licensing available upon request.

Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Kaine's Handy Services and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Prohibited Uses

You agree not to use our services for any unlawful or prohibited purpose, including:

  • Requesting services for illegal activities
  • Providing false or misleading information
  • Attempting to gain unauthorized access to our systems
  • Interfering with our ability to provide services
  • Harassing or threatening our staff

Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. You may also terminate your use of our services at any time. Upon termination, your right to use our services will cease immediately.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Mississippi. Any disputes arising from these Terms or our services will be resolved in the courts of Tupelo, Mississippi.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: Kaine.c.gardenier@gmail.com
Business: Kaine's Handy Services
Location: Tupelo, MS and surrounding areas